Reviews

Location! Location! Location!

10 of 10 stars review on Booking.com - 14 May 2025

Location!!!! 3 minute walk to Paddington Station.The rooms are beautiful and very comfortable. The staff are very friendly and welcoming. This was our 37th anniversary, and they sent up a bottle of Prosecco to our room! Everyone was wonderful. Close to many restaurants.

by Martha, United States

Great location, lovely staff and comfortable rooms.

9 of 10 stars review on Booking.com - 14 May 2025

Location is perfect, short walk to Hyde park and Paddington station. Rooms have just had an update, small but comfortable with everything needed for a great stay. Staff were very friendly and nice to be connected to Bella pasta restaurant.

by Amanda, United Kingdom

More than perfect

5 of 5 stars review on TrustYou Survey - 12 May 2025
by fahd bagaber

Great experience

5 of 5 stars review on TrustYou Survey - 12 May 2025

I love that everything in the fridge is included, and that the free breakfast is order off the menu and delicious. EASILY walkable to Paddington station in about two minutes. King size bed was very comfortable. I highly recommend Mercure London.

by Matthew Engels

very quiet and perfect location

4.5 of 5 stars review on TrustYou Survey - 11 May 2025

Nice room, very quiet and perfect location. Staff was so helpful and doing their task in a very professional way.

by Alwi Sani

Very Good

8 of 10 stars review on Booking.com - 11 May 2025

Hotel well located, quiet. Very clean room. Friendliness of the staff.

by BaggyPoint Surfer

Excellent stay

10 of 10 stars review on Agoda - 11 May 2025

Couldn't have asked for more. Excellent location, clean rooms and brilliant staff.

by Waqar, United Kingdom

A pleasant stay

8 of 10 stars review on Booking.com - 09 May 2025

Loved the location - not far from Paddington Station and Hyde Park. Super cute and quiet cul de sac, appreciated the toiletries and the breakfast at the restaurant.

by Malcolm, Australia

We enjoyed our stay in a historical hotel with many thoughtful updates, great staff, and superb loca

8 of 10 stars review on Booking.com - 04 May 2025

Excellent customer care by reception staff. Great breakfast with lovely range of options. Interesting, well-curated theme in ground floor common areas highlighting local film history. Superb location. Easily walkable from Paddington Station terminus of Heathrow Express and GWR trains. Very walkable neighbourhood and the charming, leafy Talbot Square. Within easy walking distance of Hyde Park, shopping, ethnic restaurants, and more.

by Sandra. Canada

Nice hotel in a good location.

10 of 10 stars review on Booking.com - 03 May 2025

Very close to Paddington station, the rooms were very clean. Unfortunately, we were not entirely satisfied with the first family room because instead of a view of the city, we only had a view of a wall covered in plastic ivy. The hotel responded quickly and in a friendly manner and gave us two twin rooms. Thus, this problem was resolved to our complete satisfaction. We'd love to come back!

by Alexander Jonasch